Shipping & Pickups
We use USPS Priority shipping. Shipping is FREE if your order is over $150. Items are processed and shipped out in 24-48 BUSINESS hours (Monday-Friday) after order is received and takes 2-3 business days to be delivered Brownsville and Texas residents may receive their packages in one business day. Shipping times are estimates and are not guaranteed, as there may be delays due to the holidays, and or bad weather.
Since the customer will receive tracking information via email when the label is created, tracking information is not available right at the moment of purchase and takes 1-2 days or sooner for the customer to receive it.
Aisha Hussain Fashion Boutique is NOT RESPONSIBLE for lost or stolen packages. If your tracking information states that your package was DELIVERED to your address and you have not received it, you must contact the United States Postal Service directly at 1-800-ASK-USPS (1-800-275-8777). Any lost, stolen, or damaged packages must be reported as a claim to USPS.
We give every customer 2 weeks to pick up their item at our store. If the customer fails to pick up within 2 weeks, their order will be canceled and a gift card will be issued for store credit which will be sent via email that was provided during checkout. NO EXCEPTIONS!